TTEC Holdings, Inc.
Industry Group: Software & Services
Country/Region: United States of America
Identifier: NAS:TTEC
TTEC Holdings Inc provides customer engagement management tools and services. The company operates through four operating segments that are organized into two groups, TTEC Digital and TTEC Engage. TTEC Digital is engaged in building and implementing cloud-based and on-premises customer experience tools that enable clients to develop customer engagement strategies. TTEC Engage focuses on delivering sales and marketing solutions to help clients boost their revenue as well as on managing customer's front-to-back office processes to optimize the customer experience. TTEC Engage contributes the vast majority of the company's revenue, and most of the sales are derived from the United States and Canada, followed by Philippines, Asia-Pacific and India.
ESG Risk Rating
Ranking
Industry Group (1st = lowest risk)
Software & Services 528 out of 958
Universe
Global Universe 6025 out of 15035
What are the ESG Risk Ratings?
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Industry Comparison
| Company | ESG Risk Rating | Industry Rank |
|---|---|---|
| Vakrangee Ltd. |
6.5
Negligible
|
1 out of 958 |
| EML Payments Ltd. |
18.7
Low
|
280 out of 958 |
| TTEC Holdings, Inc. |
22.6
Medium
|
528 out of 958 |
| Information Services Group, Inc. |
26.5
Medium
|
819 out of 958 |
| NICE Holdings Co., Ltd. |
32
High
|
949 out of 958 |
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Our Approach to Calculating ESG Risk
The ESG Risk Ratings measure a company's exposure to industry-specific material ESG risks and how well a company is managing those risks.
Exposure
Exposure refers to the extent to which a company is exposed to different material ESG issues. Our exposure score takes into consideration subindustry and company-specific factors such as its business model.
Management
Management refers to how well a company is managing its relevant ESG issues. Our management score assesses the robustness of a company's ESG programs, practices and policies.
How do the ESG Risk Ratings work?
Controversy Rating
Highest Controversy level that has impacted TTEC Holdings, Inc.'s ESG Risk Rating in the last three years
Highest Controversy Level
Contributing Events
Highest Controversy Events Locations
